FAQ
Why I can not register with my phone number? Is your service for Malaysia only?
If you would like to trade your account receivables you must be registered in eligible country. For Platform Investors service available in 38 countries. Please find below the list of the countries eligible for investing at LendingStar.com. ...
How do we notify our client / debtor about the change of payee? It may create bad impression or lost confidence from client especially conservative business client.
During the underwriting process, our underwriter will contact the debtor and introduce our company and educate them. We will also notify the debtor that your company are using our services. We have various of blog post for reading, it explaining the ...
How much is your platform fee charges?
We charge up to 4% of the financing amount. 75% of the total platform is taken from Business users and 25% of the total platform fee is taken from Investors.
What criteria your underwriting department will look into in order to approve an invoice?
We will look into debtor credit score from both CTOS and RAM Credit information, financial strength, business size and reputation.
What's the fund withdrawal time frame?
It takes up to 1 day for fund withdrawal process.
How long it takes to underwrite an invoice?
It takes up to 3 days for underwriting process.
Once i sold my invoice on LendingStar platform, am i still accountable for the debt collection from my client?
No, once your invoice financing project is fully funded, LendingStar will be responsible for the debt collection.
Add funds by non-residents
Any non-Malaysian residents may register and use LendingStar platform as an Investor. To transfer funds to your Investment account use the detailed instruction how to "Add funds to your Investment Account". Important. You can transfer Malaysian ...
Is my financial data secure?
Only institutional investors or qualifying high-net-worth individuals are allowed to purchase invoices on LendingStar's platform. All investors registered on the platform have been fully verified by LendingStar and signed up to strict confidentiality ...
What is the eligibility criteria to sign up as an Investor on LendingStar?
In order to invest on LendingStar, you must both meet our criteria and pass our checks. We accept applications from: High net worth individuals Sophisticated investors Institutional investors (hedge funds, investment companies, family offices) The ...
What does LendingStar charge Investors?
LendingStar charges up to 1% of the total proceeds received by investors, depending on the type of the Project and Project Grade. There are no sign-on fees or on-going service fees – investors only pay fees on the proceeds they receive. Happy to ...
How much do Investors need to get started with LendingStar?
The minimum initial deposit is $200. Please note that the investor account must be funded before you gain access to the funding functionalities. You still see the listed projects but unable to invest or make a bid until you fund your investor ...
Where are Investor funds held?
LendingStar does not take any deposits directly. Investor funds are placed in special escrow account held at Commercial Bank and managed by Trust. Each Investor holds a dedicated client's analytical account. There is no right of offset against any ...
Is there a minimum lock-in period for Investors?
At LendingStar there is no minimum or lock-up period. Uninvested funds may be withdrawn at any time. However, funds that have been invested in invoices cannot be redeemed until the invoice has paid out.
Can Investor purchase invoices automatically? I do not want to log in every time I want to invest.
Funds can be automatically deployed using our AutoInvest rules. Investors can set their preferred investment parameters and the platform will bid on their behalf. To start using AutoInvest rules tool please find the appropriate option on the menu in ...
How is the Investor return affected if an invoice is paid late?
Sometimes the invoice you purchased might not be paid by the end customer. In such cases, we offer our collection services to help you recover your investment from the business that sold you the defaulted invoice and/or the end customer, from which ...
Is my financial data secure?
Only institutional investors or qualifying high-net-worth individuals are allowed to purchase invoices on LendingStar platform. All investors registered on the platform have been fully verified by LendingStar and sign up to strict confidentiality ...
What is eligibility criteria to signup as an Investor on LendingStar?
In order to invest on LendingStar you must both meet our criteria and pass our checks. We accept applications from: High net worth individuals Sophisticated investors Institutional investors (hedge funds, investment companies, family offices) The ...
What does LendingStar charge Investors?
LendingStar charges up to 1% of the total proceeds received by investors, depending on the type of the Project and Project Grade. There are no sign-on fees or on-going service fees – investors only pay fees on the proceeds they receive. Happy to ...
How much do Investors need to get started with LendingStar?
The minimum initial deposit is RM1,000. Please note that the investor account must be funded before you gain access to the funding functionalities. You still see the listed projects but unable to invest or make a bid until you fund your investor ...
Where are Investor funds held?
LendingStar does not take any deposits directly. Investor funds are placed in special escrow account held at RHB Bank Berhad and managed by TMF Trustees Malaysia Berhad. Each Investor holds a dedicated client's analytical account. There is no right ...
Is there a minimum lock-in period for Investors?
At LendingStar there is no minimum or lock-up period. Uninvested funds may be withdrawn at any time. However, funds that have been invested in invoices cannot be redeemed until the invoice has paid out. Happy to help! Thanks for reading. This is ...
Can Investor purchase invoices automatically? I do not want to log in every time I want to invest.
Funds can be automatically deployed using our AutoInvest rules. Investors can set their preferred investment parameters and the platform will bid on their behalf. To start using AutoInvest rules tool please find the appropriate option on the menu in ...
How is the Investor return affected if an invoice is paid late?
Sometimes the invoice you purchased might not be paid by the end customer. In such cases, we offer our collection services to help you recover your investment from the business that sold you the defaulted invoice and/or the end customer, from which ...